List of Articles service organization Open Access Article Abstract Page Full-Text 1 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices) Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi Open Access Article Abstract Page Full-Text 2 - Ranking General Commodities Suppliers Based on Agility and Core Values Indexes In a Service Organization morteza jabale Hossein Ali Hassan pour Masoud Mosaddegh khah 10.7508/jstpi.2019.01.007 Open Access Article Abstract Page Full-Text 3 - Presenting a model for explaining the impact of knowledge management on the lean of services based on the maturity level of organizational KM: A case study of Payam Noor University Mohadeseh Nikookar Roxana Fekri Marzieh Babaeianpoor peyman Akhavan