Explaining the Success of Change Management in Governmental Organizations: A Meta-Synthesis and Fuzzy Logarithm Methodology of Additive Weights Approach
Subject Areas : Educational
1 - Assistant Prof., Department of Public Administration, Payam Noor University, Tehran, Iran
Keywords: Change management models, governmental organizations, meta-synthesis, Fuzzy Logarithm Methodology of Additive Weights,
Abstract :
This study sought to identify the factors and subfactors affecting the success of change management models and to provide an analytical framework for the more efficient application of these models in governmental organizations. In terms of purpose, this study is applied, and with regard to the method of data collection, it is exploratory. In terms of nature, it is mixed-method (qualitative–quantitative). In the qualitative section, the meta-synthesis method was used to identify the factors and subfactors, while in the quantitative section, the Fuzzy Logarithm Methodology of Additive Weights (Fuzzy LMAW) was used to weight and rank the factors and subfactors. The statistical population in the meta-synthesis method comprised studies conducted on change management models in reputable scientific databases, from among which 122 studies were selected as the sample. In the quantitative section, 8 experts, including university professors, as the sample. In the quantitative section, 8 experts, including university professors, managers To analyze the data, the stages of the Fuzzy LMAW were formulated in Microsoft Excel 2021. The results obtained from the meta-synthesis of the selected studies led to the identification of 8 axial codes (factors) and 61 secondary codes (subfactors) affecting the success of change management models. The findings of the study indicate that the change management process is the most important factor in the success of change management models, and that the subfactor “managing resistance to change” has the greatest importance in the change management process. Based on the results of this study, the success of change management models in governmental organizations does not depend on a single factor; rather, it depends on a balanced combination of a structured change management process, adaptation to governmental contingencies, scientific support, simplicity and transparency, attention to culture, continuous learning, flexibility, and the intelligent use of technology.
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