تبیین موفقیت مدیریت تغییر در سازمان‌های دولتی با رویکرد فراترکیب و روش لگاریتمی وزن‌های جمعی فازی
الموضوعات : آموزشی
1 - گروه مدیریت دولتی، دانشگاه پیام نور، تهران، ایران
الکلمات المفتاحية: مدل‌های مدیریت تغییر, سازمان‌های دولتی, فراترکیب, روش لگاریتمی وزن‌های جمعی فازی,
ملخص المقالة :
در این پژوهش تلاش شد تا با شناسایی عوامل و زیرعامل‌های مؤثر بر موفقیت مدل‌های مدیریت تغییر، چارچوبی تحلیلی برای به‌کارگیری کارآمدتر این مدل‌ها در سازمان‌های دولتی ارائه شود. این پژوهش از نظر هدف کاربردی و با توجه به شیوه جمع آوری داده‌ها، از نوع تحقیقات اکتشافی است. از نظر ماهیت نیز، آمبخته (کیفی–کمی) است. در بخش کیفی، برای شناسایی عوامل و زیر عامل‌ها از روش فراترکیب و در بخش کمی جهت وزن‌دهی و رتبه‌بندی عوامل و زیرعامل‌ها، از روش لگاریتمی وزن‌های جمعی فازی استفاده شد. جامعه آماری در روش فراترکیب شامل مطالعات صورت گرفته در زمینه مدل‌های مدیریت تغییر در پایگاه‌های علمی قابل استناد است که از میان آنها 122 مطالعه به عنوان نمونه انتخاب شد. در بخش کمی تعداد 8 خبره از اساتید دانشگاه، مدیران و کارشناسان سازمان‌های دولتی استان فارس به عنوان نمونه انتخاب گردید و برای تحلیل داده‌ها، مراحل روش لگاریتمی وزن‌های جمعی فازی در مایکروسافت اکسل 2021 فرمول نویسی شد. نتایج حاصل از فرا ترکیب مطالعات منتخب، منجر به شناسایی 8 کد محوری (عامل) و 61 کد فرعی(زیرعامل) موثر بر موفقیت مدل‌های مدیریت تغییر شد. یافته‌های پژوهش نشان می‌دهد که فرآیند مدیریت تغییر مهمترین عامل در موفقیت مدل های مدیریت تغییر است و زیر عامل " مدیریت مقاومت در برابر تغییر" بیشترین اهمیت را در فرآیند مدیریت تغییر دارد. بر اساس نتایج این تحقیق، موفقیت مدل‌های مدیریت تغییر در سازمان‌های دولتی تنها به یک عامل منفرد بستگی ندارد بلکه به ترکیبی متوازن از فرآیند ساختارمند مدیریت تغییر، انطباق با اقتضائات دولتی، پشتیبانی علمی، سادگی و شفافیت، توجه به فرهنگ، یادگیری مستمر، انعطاف پذیری و بهره‌گیری هوشمندانه از فناوری وابسته است.
المصادر:
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