List of Articles service quality

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  1 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches)
  haniyeh alijani
• Open Access Article
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  2 - Assessing the e-service quality of Payame Noor University
  Somayeh Ahari
• Open Access Article
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  3 - Identification of the Factors and Indicators of the Model of Quality Assessment of the Game Industry Services on the Cloud Platform
  Mohammad Taghi Taghavifard mohamadali abaspour
• Open Access Article
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  4 - Impact of Science and Technology Parks Quality of the Service on Growth and Innovative Performance of Firms located in Parks; Case study: Pardis Technology Park
  Mohsen Shafiei Nik Abadi Saeideh Ghochkanloo
  10.7508/jstpi.2015.03.006
• Open Access Article
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  5 - Impact of Knowledge Management on Private Banks Performance Through Mediation of Service Quality (Case Study: Private Banks of Kermanshah)
  sahar sorkhvandi Rahele zeynivand seid hamed feizjavadian
  10.7508/jstpi.2018.04.006
• Open Access Article
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  6 - Designing a Fuzzy Expert System For Measuring E-Banking Service Quality
  shohreh nasri علیرضا  حسن زاده علی  رجب زاده
• Open Access Article
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  7 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis
         
• Open Access Article
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  8 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
  maryam akhavan مجید باقری
• Open Access Article
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  9 - The Impact of Brand Extension Success Drivers on Attitude toward Brand Extension with Role of Mediator Service Quality (Case Study: Day Bank and Service Companies with Day Brand in Isfahan City)
  Ali Kazemi Hajar Rafie Azarnoosh Ansari
• Open Access Article
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  10 - The survey of the effect of Workplace Spiritually on Service Quality with emphasize on Organizational Citizenship behavior
      Ali shariat nejad
• Open Access Article
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  11 - Investigating the effect of servicescape on customer behavioral intentions (Under Study: Restaurants in Tehran)
  heidar ahmadi elahe asadolahidehkordi Batool  Soltanzadeh
• Open Access Article
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  12 - Quality of Service Aware Service Composition Method Using Biogeography-Based Optimization (BBO) Algorithm
  S. Saligheh B. Arasteh
• Open Access Article
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  13 - Geniality, Deception, and Profiteering: the pilgrims’ perception of retail stores in Mashhad
     
• Open Access Article
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  14 - Consumer Behavior in E-Tourism Services
  sakineh jafari Mohammad najjarzadeh rezvan Golestaneh narjes deyrgandom
• Open Access Article
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  15 - The Impact of Management Commitment in Service Quality on Job Satisfaction of Employees in the Hotel Industry: The case of five-star hotels in Tabriz
  jafar bahari Sadegh  Salehi Marjan  Bazleh
• Open Access Article
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  16 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
  jafar bahari mehdi karoubi Shahla  Bahari
  10.52547/journalitor.35756.10.20.157
• Open Access Article
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  17 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels
  jafar bahari Shahla  Bahari
  10.52547/journalitor.36165.9.18.0
• Open Access Article
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  18 - Evaluate the quality of banking services with the combined method of Kano, SERVQUAL and artificial intelligence network (Case study: selected branches of Sepah Bank
  Habib Zare Ahmadabadi hamid zare ali saffari darberazi Ali Azhdari
• Open Access Article
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  19 - The Impact of Perceived Service Quality on Customer Citizenship Behavior of Kermanshah National Bank According to the Mediator Role of Customer Satisfaction
  fataneh yarahmadi Mehnoosh feily
• Open Access Article
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  20 - The relationship between the quality of electronic services and instant buying behavior with the mediating role of brand experience (a case study of Digikala customers in Khorramabad city)
  Dariosh Armand سعید میر
• Open Access Article
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  21 - Investigating the impact of electronic service quality dimensions on the perceived value and trust of banking customers along with considering the moderating role of users' self-efficacy (case study of Bank Tejarat Khorramabad branches)
  Amir Houshang Nazaripour reza sepahvand anis moayed
• Open Access Article
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  22 - Evaluating and improving the service level of health centers using the hybrid approach of quality function development and the importance-performance matrix (case study: Health centers of Alborz province)
  Ali Fadaei Seyed Mohammad Hassan Hosseini Mohammad Rostami
• Open Access Article
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  23 - Examining The Satisfaction Of Patients Visiting The Emergency Department Of PourSina Educational-Medical Center In 2023
  Kourosh Delpasand Amir Fakhraei Zohreh Kazempour kalshatri Enayatollah Homayi rad Doreen Aghajalani Shirin Maafi kalorzi Mohammad Nooryan مرضیه  آزادگان
  10.61186/ahrar.45871.4.7.1
• Open Access Article
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  24 - Designing and validating the ideal model of human resources training in the social security organization in order to improve the quality of services
  Hadi hassanzadeh Ghaffar Tari hossein bagaea
• Open Access Article
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  25 - The Impact of Perceived Service Quality on Customer Citizenship Behavior of Kermanshah National Bank According to the Mediator Role of Customer Satisfaction
  فتانه یاراحمدی mah noosh fili
• Open Access Article
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  26 - Designing and validating the ideal model of human resources training in the social security organization in order to improve the quality of services
  Hadi hassanzadeh Ghaffar Tari hossein bagaea