List of Articles customer knowledge Open Access Article Abstract Page Full-Text 1 - Enhancing Innovative and Sale Performance through Customer Knowledge Management Nasser Asgari Open Access Article Abstract Page Full-Text 2 - Model to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty narges rezaei malek Open Access Article Abstract Page Full-Text 3 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices) Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi Open Access Article Abstract Page Full-Text 4 - Developing Customer Knowledge Management Process Model Using Customer Relationship Management Systems Maryam Ashoori Mona Sharif khani Mohammad Jafar Tarokh Open Access Article Abstract Page Full-Text 5 - The Effect Of Customer Knowledge Management Performance With Moderating Role Of Innovation Capability In Insurance Industry : A Case Study On Alborz Insurance Company nasrin talaeefard Farhad Sanjarifard nader salehi Open Access Article Abstract Page Full-Text 6 - Evaluation of customer knowledge management from the viewpoint of the staff and customers of Resalat Bank of Zahedan City with FAHP method mostafa hosseini Alireza Shahraki Open Access Article Abstract Page Full-Text 7 - Designing a dynamic model of brand equity with a focus on fake news and customer knowledge at Coca-Cola Davood ariannejad Alireza Pouya Hadi Bastam Ali Hosseinzadeh