List of Articles Quality management system Open Access Article Abstract Page Full-Text 1 - The Study of Effective Development Factors on Establishment of Organizational Quality Management System in Universities (with Emphasizing the Development of Human Resources) azam molamohamadi koroush fathi vajargah maghsood farasatkhah Open Access Article Abstract Page Full-Text 2 - Designing a Model for Improving the Capacity to Implement Quality Management System Policies in Banks (Refah Bank case study) Mehdi Kalantari Amin Nikpour shahin sharafi