List of Articles مشتری مداری Open Access Article Abstract Page Full-Text 1 - The effect of customer ¬orientation and customer relationship management (CRM) infrastructure capabilities on innovative behavior mahdi Almodarresi Hooshmand Bagheri Gara Bolagh mohammadreza gholami fateme mohammadi Open Access Article Abstract Page Full-Text 2 - A Model for Specifying Role of Business Intelligence in Providing Effective Customer Service in Information Technology Companies Hassan Rashidi Niloofar Tavaroei 10.61186/jstpi.40427.20.79.42