List of Articles مشتريان Open Access Article Abstract Page Full-Text 1 - Clasification of custumers of internet services, using data mining algorithms farid norozi hamed kazemipoor 10.7508/jstpi.2017.01.002 Open Access Article Abstract Page Full-Text 2 - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran hamidreza fouladgar abbas saghaee Open Access Article Abstract Page Full-Text 3 - Investigating the Factors Affecting the Performance Evaluation of Social Security Brokers in Isfahan Province seyedhamid Ghoreishi seyedalireza ebrahimi Open Access Article Abstract Page Full-Text 4 - Designing an evaluation model of the effective factors on customers’ satisfaction with a system dynamics approach in the ceramic tile industry of Yazd province amir ehsan Ishaqiyeh Firouzabadi