Selecting the right contractor with a multi-criteria decision-making approach. (Case study: Hamrah Awal Company)
Subject Areas : تخصصی
Mohsen Chalajour
1
,
ghanbar abbaspur esfsdsn
2
1 - Master's degree graduate, Department of Information Technology Management, Faculty of Management, Islamic Azad University, South Tehran Branch,Tehran, Iran
2 - Assistant Professor, Department of Information Technology Management, Faculty of Management, Islamic Azad University, South Tehran Branch,Tehran, Iran
Keywords: Supply Chain, Outsourcing of Logistics Tasks, Best-Worst (BWM), Fuzzy TOPSIS, Fuzzy Cano.,
Abstract :
One of the areas of interest for mobile operators is base transceiver stations (BTS). As they are always looking to increase the number of BTSs to maintain and expand the capacity of their communication networks, Marm-e-Owl uses the contracting sector with an outsourcing approach to logistics tasks to improve the delivery and distribution performance of this equipment, which has a significant impact on speeding up the installation and commissioning of BTS stations. Contractors must have the necessary qualifications and qualifications, because if the activities are not carried out in a proper manner, irreparable damage will be done to the employer's reputation and position. Therefore, conducting this research is important, given the lack of relevant research resources in the country. Its goal is to identify the most important dimensions and indicators of contractor selection for the purpose of distributing base transceiver station (BTS) equipment, clustering and identifying mandatory indicators using the fuzzy Kano method, extracting the weights of the dimensions and mandatory indicators using the BWM method, and finally ranking contractors using the fuzzy TOPSIS method. According to the findings, the selection of contractors was based on three important dimensions and 12 mandatory indicators, of which the technical and executive performance criterion had the highest weight and the environmental criterion had the lowest weight. Among all the mandatory indicators, the contractor's mastery of modern warehousing had the highest weight and the environmental control and management index had the lowest weight