@article{
  author = {Kafami Ladani, Ali, Amrolahi Biuki, nahid, Shaker Ardakani, Mohammad, Golverdi, Mehdi },
  title = {DESIGNING a PROFILE of HUMAN CAPITAL COMPETENCY (CASE STUDY: TECNICIANS and CALL CENTERS STAFFS of ENTEKHAB SERVICE INDUSTRIAL GROUP).},
  journal = { Quarterly Journal of Training and Development of Human Resources},
  year = {2022},
  volume = {9},
  number = {33},
  pages = {101-130},
  doi = {}
}